Question 1

What types of FFE do you offer?

Accepted Answer

We offer a comprehensive range of FFE, including bedroom furniture (beds, nightstands, dressers), living area furniture (sofas, chairs, tables), dining furniture, bathroom fixtures, lighting, appliances, outdoor furniture, and more.  We also offer OS&E (Operating Supplies and Equipment) such as linens, tableware, and kitchenware.  Contact us for a complete catalog.

Question 2

Do you cater to specific property types?

Accepted Answer

Yes, we specialize in FFE for hotels, motels, villas, resorts, and other hospitality establishments. We understand the specific needs of each property type and can tailor solutions accordingly.

Question 3

Do you offer design services?

Accepted Answer

Yes, we partner with experienced designers who can help you create a cohesive and functional design for your property. We can assist with space planning, material selection, and overall aesthetic direction.

Question 4

What is the typical lead time for orders?

Accepted Answer

Lead times vary depending on the size and complexity of the order, as well as current stock levels.  We will provide you with an estimated lead time upon receiving your inquiry.  Custom orders will naturally have longer lead times.

Question 5

Do you offer installation services?

Accepted Answer

Yes, we can arrange professional installation services for your FFE. Our team ensures proper installation and setup for all products.

Question 6

What is your warranty policy?

Accepted Answer

We offer warranties on our products against manufacturing defects. The length of the warranty varies depending on the specific product. Please contact us for details.

Question 7

How can I request a quote?

Accepted Answer

You can request a quote by browsing our online catalog and clicking the "request a quote" button and filling out your details. Alternatively, you can contact us directly via phone: 1-267-272-0032  or email: shitalb2b@gmail.com with your requirements.

Question 8

Do you offer bulk discounts?

Accepted Answer

Yes, we offer competitive pricing and discounts for bulk orders. Contact us to discuss your specific needs and receive a personalized quote.

Question 9

Can I customize the furniture?

Accepted Answer

Many of our products can be customized in terms of finishes, fabrics, and dimensions. Contact us to discuss your customization options.

Question 10

What materials are your products made of?

Accepted Answer

We use a variety of high-quality materials, including wood, metal, upholstery fabrics, and more.  Specific material information is available on each product page.

Question 11

How do I care for the furniture?

Accepted Answer

Care instructions vary depending on the material and product. We provide care guidelines with each purchase.  Generally, regular cleaning and maintenance will extend the life of your FFE.

Question 12

Do you offer samples of fabrics and finishes?

Accepted Answer

Yes, we can provide samples of fabrics and finishes upon request to help you make informed decisions.

Question 13

What are your shipping costs?

Accepted Answer

Shipping costs are calculated based on the size, weight, and destination of your order. We will provide you with a shipping quote before you finalize your purchase.

Question 14

Do you ship internationally?

Accepted Answer

Yes, we can ship internationally. Please contact us for international shipping rates and information.

Question 15

How long does shipping take?

Accepted Answer

Shipping times vary depending on your location and the chosen shipping method. We will provide you with an estimated delivery date once your order is shipped.

Question 16

What if my order arrives damaged?

Accepted Answer

Please inspect your order upon delivery. If you notice any damage, please contact us immediately. We will work with you to resolve the issue.

B2Bzone

Frequently asked questions